FAQ
Standard Shipping: Delivery times typically range from [insert number] business days, depending on your location. This method is ideal for non-urgent deliveries. Expedited Shipping: Delivery within 2 business days. Available for faster delivery at an additional cost. Home Delivery: For large or bulky items, home delivery may be available. Delivery times will vary based on the size and nature of the item.
At Shahzad Tariq Store, we are committed to protecting your privacy while delivering a seamless and enjoyable shopping experience through our website and mobile services. When you create an account, we collect your name, email address, and phone number. Upon registration, you are assigned a unique customer ID that helps us identify you securely each time you sign in.
To process your payments and deliver your clothing and apparel orders, we collect relevant billing and shipping information. This may include your name, address, phone number, email address, and payment details such as credit or debit card information. This data is essential for completing transactions and providing updates on your purchases.
You may also have opportunities to post content, such as product reviews or outfit inspirations, on our website or social media pages. Please be aware that any personal information included in your posts may be viewed and used by others. While we are not obligated to publish any content submitted, Shahzad Tariq Store reserves the right to remove, edit, or manage such content in accordance with legal requirements and community guidelines.
When you take part in promotions such as contests, sweepstakes, or special offers, we collect your name, email address, and any other necessary information required for participation and winner notification. Similarly, if you choose to participate in customer surveys or feedback programs, you agree to allow us to use your responses to improve our services and better understand your preferences.
If you place orders over the phone or contact our customer support team via our toll-free numbers, we collect the information needed to verify your identity, process your request, and assist you effectively. We also gather information through our website’s online chat tool to respond to inquiries and provide real-time assistance.
Shahzad Tariq Store does not access or scan your device for contact data. However, if you choose to use features like "Refer a Friend" campaigns, we may collect basic contact information for those individuals with your explicit consent. This feature is intended only for U.S. residents, and by using it, you confirm that both you and your contacts are located in the U.S. and that you have permission to share their information.
If your order is delivered via UPS, FedEx, DHL, or USPS and arrives damaged or with a manufacturer’s defect, please contact our customer care team within 96 hours of delivery. Once we receive the damaged item, we will issue a refund for the cost of the product, excluding any shipping and handling fees. For other issues related to standard shipping orders, you may contact us within 30 days of delivery. We will gladly arrange for repair or replacement, depending on the issue. If you are not completely satisfied with your purchase, you may return items delivered through standard shipping within 30 days of receipt. For any manufacturing defects discovered after the 30-day return period, please refer to the manufacturer's warranty, if applicable.
For assistance, you can reach our customer support team Monday through Friday from 7:00 a.m. to 7:00 p.m. (CT), and Saturday from 7:00 a.m. to 5:30 p.m. (CT). We're here to help ensure your experience with Shahzad Tariq Store is smooth and satisfying.
